Privacy Policy
Last updated: 2026-05-27
Bright Home Solutions, Inc, respects your privacy.
1. Information we collect
- You give us: name, phone, email, address.
- Automatic: IP, device, pages visited.
- From third parties: credit data only if you apply for financing.
2. How we use it
- Respond to your quote request.
- Design your system and pull permits.
- Service updates always; marketing only with opt-in.
- Improve our site and prevent abuse.
3. Who we share with
- Service providers under contract.
- Utilities and town authorities (with your authorization).
- Government agencies only at your request.
- Law enforcement when legally required.
We do not sell your personal information. We do not share data for cross-context behavioral advertising. We do not share, sell, or otherwise provide your mobile phone number or SMS/messaging consent information to any third parties or affiliates for marketing or promotional purposes. The service providers listed above act only on our behalf under contract and do not use your information for their own marketing.
4. SMS, email and TCPA consent
By submitting our forms with the consent checkbox, you agree to receive calls, texts and emails about your inquiry, appointments and service updates at the number you provide. Marketing texts require a separate opt-in. Consent is not a condition of any purchase. Reply STOP to opt out of texts; reply HELP for help. Standard message and data rates may apply. Message frequency varies. We do not share, sell, or otherwise provide your mobile phone number or SMS/messaging consent information to any third parties or affiliates for marketing or promotional purposes.
5. Your rights
Depending on your state, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Opt out of sale/sharing
- Receive a portable copy
- Non-discrimination
Email info@brighthomesolutions.com to exercise your rights.
California residents (CCPA/CPRA): additional rights apply.
6. Data retention
Customer records: 25-year warranty + 7 years. Quote inquiries: 3 years.
7. Security
Encryption in transit (TLS); access-controlled storage; employee training.
8. Children
We do not knowingly collect data from anyone under 13.
9. Cookies
We use analytics cookies.
10. Submit a privacy request (DSAR)
DSAR form below.
11. Contact us
Bright Home Solutions, Inc.
240 Andover Street, 2nd Floor, Wilmington, MA 01887
info@brighthomesolutions.com · (617) 369-7222